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Can I cancel my registration and get a refund?

Yes, as long as you cancel at least 24 hours before the first day of the course, we'll issue a full refund.

Your logo is really cool with the "V" like a shield and a ninja mask and the throwing star over the I.

Thank you. Great question.

Can I transfer my registration to another night?

Yes. Email us at and we can move your registration.

We can't attend several of the sessions. Is there a drop-in option?

If a class is not full, we will allow drop-ins, paid in advance. Please contact us at to make arrangements. 

If I have to miss a class, can I attend on a different night?

Yes. For example, if you sign up for Tuesdays, but you have a conflict one week and want to come on Wednesday instead, you can. Just let your coaches know your plans and make sure you go to the right location. 

I have a conflict with several sessions. Is there a drop in option or a prorated fee?

If you want to join a PIVO course and you know in advance that you'll need to miss 2 or more sessions, let us know and we'll credit your account. Here's how it works:

  1.     Parent signs up for the course and pays for it in full online.
  2.     Parent lets us know the sessions they will miss.
  3.     We add a credit of 25 dollars/class to your account.
  4.     You can use this credit for future PIVO courses.

Other questions?

Please contact us at and we'll do our best to answer your question and maybe even post it here for the enlightenment of others.

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